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Commonly Asked Questions:

 
Since Pull-A-Part is a do-it-yourself operation, people are coming in and pulling parts off the cars all day long. We do not know what parts are on the car and even if we could know at any given moment - since it is do-it-yourself – that part could get pulled the next moment. So given the volume of cars (approximately 2,000 cars at each location – with “fresh” cars replacing “old” cars every day) and the do-it-yourself nature of our operation we cannot tell you if we have a part – only if we have the car. Virtually all of the manufacturers use the same parts across many models and many years – for example: a Buick Century and an Oldsmobile Cutlass may have the same motor and many of the parts are identical. At each location we have a complete parts cross reference database. Our customer service people can look up the part in question and tell you what other makes, models and year carry that same part. Thus your universe of potential cars that might have your part is greatly expanded. Thanks.
If you have any other questions please fill out the "Ask A Question" form. Thanks.
What exactly is Pull-A-Part?
Pull-A-Part is a discount do-it-yourself used auto parts retailer.
As you look through our computerized inventory or cross reference, you will be able to know exactly what cars are out there that you are looking for, how many there are, and where they are located.
If you have any other questions please fill out the "Ask A Question" form. Thanks.
How can I find what cars are on the lots?
You may check the car inventory for any car at any of our locations by clicking "check inventory" or you can do it right from our home page. Please note that the car inventory is updated every night so that the web site shows the most up-to-date information that we have. Thanks.
If you have any other questions please fill out the "Ask A Question" form. Thanks.
What is the price of each part?
Pull-A-Part’s pricing model is unique. Each part has the same price – regardless of the make, model or year. So the price for a 6 cylinder engine is the same for a 1972 Plymouth Fury as a 1998 Mercedes. For more details on our pricing, please visit "Part Pricing".
If you have any other questions please fill out the "Ask A Question" form. Thanks.
How can I find out when a car meeting my specs arrives on the lot?
You may click on the "Request a Car" button to leave the make, model and year of the car you are interested in and the e-mail address you wish the notification to be sent to. Please note that virtually all of the manufacturers use the same parts across many models and many years – for example: a Buick Century and an Oldsmobile Cutlass may have the same motor and many of the parts are identical. So there may be many cars that have your part – not just the specific make, model and year you reference. We suggest that you come to the closest lot and meet with our customer service personnel who are there to help you.
If you have any other questions please fill out the "Ask A Question" form. Thanks.
Should I bring my own tools?
Yes. Pull-A-Part does not supply tools – other than a hoist for pulling an engine, transmission, etc. You need to bring your own tools. For safety and insurance reasons, you may not take a torch or major power tool onto the lot. Also you must check with the manager before bringing any power tool onto the lot. The cars are already up on stands so you do not need a jack. Thanks
If you have any other questions please fill out the "Ask A Question" form. Thanks.
Where can I find your locations, directions and phone numbers?
Please check out our locations page for numbers and directions to find the Pull-A-Part closest to you!
If you have any other questions please fill out the "Ask A Question" form or call one of our
locations. Thanks.
Location Phone Number
Atlanta North 770-242-8844
Atlanta South 770-242-8844
Augusta 706-432-0600
Baton Rouge 225-387-8730
Birmingham 205-252-7278
Charlotte 704-596-6800
Cleveland 216-251-6600
Jackson 601-949-8490
Knoxville 865-523-8000
Lafayette 337-237-7370
Louisville 502-375-9375
Montgomery 334-824-5800
Nashville 615-350-6066
New Orleans West 504-243-6660
Are there any age limits on bringing a child onto the lot?
Yes – Our insurance stipulates that a child younger than 16 may not be allowed on the lot – even if accompanied by an adult. Sorry.
If you have any other questions please fill out the "Ask A Question" form. Thanks.